Salesforce field service lightning

Salesforce Field Service Lightning Solution

Field Service Lightning is intended to provide your agents, dispatchers, and mobile employees with all of the information and resources they need to provide the best possible customer service. We offer you the hassle-free integration of Salesforce field service lightning that enables your employees or team to deliver an unforgettable customer experience.

Achieve everlasting benefits in your business through our Salesforce field service lightning

With Field Service Lightning, you can provide your employees the capability of providing on-demand services as well as access to unified real-time customer data.

We offer the Field Service Lightning integration with Salesforce as an extension to the Salesforce Service Cloud. Our certified Salesforce Field Lightning experts perform to make Field Service Lightning easier and smoother for you, allowing you to improve customer satisfaction.

It increases field employee productivity, automates appointment scheduling, achieves real-time visibility into every operation, and manages dispatchers, alerts, and technicians. Furthermore, it keeps customers' information up to date and relevant to work orders optimizes mobile workforce allocation and resolves field service calls quickly.

Our Field Service Lightning specialization

Smart Scheduling

It can be tuned to book appointments instantly through Lightning Console, and it automatically assigns appointments to the appropriate mobile employee based on time, location, and skills. In addition, our research crew scheduling supports the management of crews in order to achieve a fast-changing field service schedule. It speeds up and simplifies the scheduling process, allowing crew members to perform together regularly.

Work Orders Management

The purpose of creating work orders is to effectively and easily track any work that occurs in the field. We can integrate work orders with assets, accounts, contacts, cases, service contracts, and entitlements in /wp-content/themes/twentytwentyone-child. At oaktree, we enable burden down our customer task by allowing their supervisors and managers to schedule, organize, and send work orders to their teams at any time and from any location.

Inventory Management

Our team offers excellent services through which you can smartly take care of the inventory tasks in your field service operation. Inventory tracking enables people to select orders in real-time, improving inventory accuracy by reducing errors.

Asset Management and Monitoring

It simplifies the identification of /wp-content/themes/twentytwentyone-child/assets parts in need of repair. Using Advanced Assets, you can help customers track their products and leverage asset hierarchy to track products with multiple parts in a single view. We provide Field service in such a way that it handles asset installation, movement, and decommissioning for users.

Mobile device Access

A mobile app provides mobile employees with access to work orders and other information needed to complete a service order or field activities. The info can be accessed offline for both Android and iOS, and it also provides access to field reports. Views, home screen, fields, and forms are among the customizable elements in the Field Service app.

Mobile Operations management

The Dispatcher Console manages mobile operations, schedules bulk jobs with a single click, monitors alerts for issues that require action, and tracks and monitors mobile employees in real-time.

Service Orders Management

We provide service reports that display fields from relevant objects such as service appointments, work order line items, and work orders. It delivers service reports relevant to work orders to customers' inboxes.

Community Management

We collaborate Field Service with Salesforce Community Cloud as well as Service Cloud via an online community that keeps partners, customers, and contractors up to date on field services with the help of Salesforce communities.

Service Contracts and Maintenance Plans

Oaktree offers service contracts that aid in the tracking of customer support agreements and maintenance plans for specific /wp-content/themes/twentytwentyone-child/assets that aid in the consideration of maintenance visits for mass-generated work orders.

What facts make Oaktree software your deserved Field service lightning partner?

Successful years of experience in the Salesforce Development realm

Delivered 200+ Businesses and users winning complex Salesforce-based products and apps

150+ Certified and Ambitious Salesforce developers have a zeal to make a business from zero to hero

Agile Methodologies allow us for 100% Customer satisfaction

Economical Pricing with high quality and high tech products

Rapid Delivery

Delivering the Salesforce development services globally